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Frequently Asked Questions |
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Just go to the registration page, fill out the form, choose which account plan you want (Individual or business member) and submit it. You'll receive a confirmation link by email that you'll need to click on then you will then have unlimited access to Goldauction website. If you do not see your validation email in your Inbox please check your Spam and Junk email folders as occasionally our emails are routed there, this has been reported amongst Hotmail, Yahoo Mail, and GMail customers. You should add info@goldauctions.gr to your contacts/address book to solve this problem
When you first register you choose your own password. It can be changed on the Members Area -> Personal Information and choose another password. Password must be at least 6 characters minimum. The following items cannot be posted on goldauctions.gr. It is at the discretion of our site if a user is deemed to have broken these posting rules. If so their account will be held and ALL auctions deleted. Please ensure you read through this list, it will save you and us time in the future and answer a lot of users complaints similar to "Why have goldauction.gr deleted my auctions for no reason". Auctions are NEVER deleted for no reason.
Selling Off Site/The posting of Contact Details.
- Attempts to sell off-site will mean the removal of all auctions of the seller in question. If a Q&A is received offering to buy the only response is to ask them to make a bid.
- All Q&A responses must be made within a reasonable length of time from the time of the original question. Unanswered questions will deem the seller and thus the auction to be inactive.
- We do not allow the posting of contact details in the auction. By this we mean telephone numbers, email addresses or links/details pertaining to a third party ecommerce site.
- References to email or website addresses in usernames is not allowed. This includes but is not limited to '.com' '.co.uk' '.net' or 'dot'.
Shipping and other charges posted by the Seller.
- Sellers are not allowed to charge buyers an additional fee for using forms of payment. These costs should be included in the price of the item and should not be charged separately.
- You can add a reasonable shipping and handling cost that covers your costs for mailing, packaging, and handling the item. The option to add shipping and handling fees is presented when listing the item.
Items with brand names not associated with the product in the title of description
- E.g. Do not mention Gucci or Adidas in the title or description if your product isn't made by them.
Multiple listings, please use Multi-item Auctions
- It is not fair on other members to show row after row of the same identical item.
- This has an adverse effect on the entire community.
- If you want to list multiple identical items please list as a Multi-item Auction.
- We currently allow one auction, be it a normal or multi-item auction, to be placed in a single category. Do not place the same item in many different categories.
goldauction.gr reserves the right to judge whether the content is appropriate. Please read the list below to familiarise yourself with prohibited auction listings/items
- Items and services that infringe on another party's copyright, patent, license, trademark or other proprietary right.
- Any item that is illegal to sell under any applicable law, statute, ordinance or regulation. Items to which a false or illegal description is applied.
- Novelty or replica banknotes.
- Stolen or illegally imported goods.
- Firearms, Military weapons, Explosives and ammunition. This includes Tasers, Stun guns and Pepper Sprays.
- All Knives, swords and machetes.
- Fireworks, pyrotechnics, and explosives.
- Drugs, drug paraphernalia, narcotics, items that require application by a professional such as Ear Candles, prescription medication.
- Human body parts.
- Live or stuffed animals, pets, livestock or animal body parts, animal ivory, skins, pelts.
- Clothing advertised as used, dirty, soiled, or unwashed.
- Device or component used to illegally acquire the use of a utility or service, i.e. TV Descramblers.
- Stock, bonds, or securities of live or existing companies.
- Books, Manuals, Software, or literature promoting violence or containing hate literature.
- Books, Manuals, Software, or literature that provide instructions on how to perform or engage in any form of illegal activity.
Incorrect Categorisation
- Placing auctions in irrelevant categories is not allowed.
Recopied media
- Copies, dubs, duplicates, or transfers of books, music, videos, software, images, etc., are prohibited. Just as you cannot sell a photocopied book without the author's permission, you cannot sell copies or duplicates of videos, music, video games, software, photos, etc. Likewise, you cannot sell transferred media--whether laserdisc to video, CD-ROM to cassette tape.
Music
- Recopied music in any format is prohibited. Bootlegs, unauthorized live concerts, unauthorized soundboard recordings, unauthorized merchandise, etc., is not permitted.
Television programs
- Copies of television programs, including pay-per-view events are prohibited. Commercially produced and licensed copies of television programs are permitted. Unauthorized television programs and programs never broadcast, unauthorized scripts, unauthorized props, and screeners are prohibited.
Movies
- Copies of movies (VHS, DVD, etc.) may not be sold. Also, movies that have been transferred from one format to another are not permitted. For example, NTSC to Pal and Pal to NTSC conversion are not permitted. Unreleased/pre-released movies, screeners, trailers, unpublished and unauthorized film scripts (no ISBN number).
Software
- Software that has been copied or duplicated in any format is prohibited. Additionally, academic, OEM, back-up, License Key only, fulfilment, promotional, beta (pre-release), unauthorized freeware/shareware, and "softlifted" software versions are prohibited.
Offensive material
- What we deem "offensive". eBid may at its discretion, remove items and refund listing fees. eBid reserves the right to determine the appropriateness of listings posted to our site. There can be cultural differences and sensitivities. Please be careful to post items that are appropriate for our global community.
Tobacco Products - Prohibited list
- Any item containing tobacco and intended for consumption.
- Blunts or cigar wraps.
- Chewing tobacco.
- Cigarettes (including flavoured cigarettes).
- Cigars/Cuban cigars .
- Dipping tobacco.
- Swidish snuss tobacco
- Herbal cigarettes or herbal tobacco (sometimes called nicotine-free cigarettes or tobacco-free cigarettes).
- Hookah or Shisha molasses that contains tobacco.
- Loose leaf tobacco.
- Nicotine inhalers or nasal sprays (see our prescription drugs policy).
- Pipe tobacco.
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